- #Drobo dashboard install install#
- #Drobo dashboard install update#
- #Drobo dashboard install upgrade#
- #Drobo dashboard install pro#
#Drobo dashboard install pro#
However, chances are I wouldn't have had to call at all if they hadn't decided to not tell users about an update, even when those users specifically checked for it.Cannot connect to Drobo 5N2 with Win 10 Pro To their credit, Drobo's phone tech support was able to solve the problem, and did so free of charge for a product that is out of warranty. The last thing that anyone wants is to doubt what their software tells them. The point is that, when it really mattered, Drobo Dashboard failed to provide me with correct information. On the other hand, that's not really the point. After the new logic board, I could mount it, but Finder would hang and I would have to shut down the iMac and disconnect the Drobo before the iMac would finish rebooting. Ever since my iMac complained about the FireWire drive being ejected when I didn't eject it, I could not even mount the Drobo. Of course this prompts the question, "Did I really need to have the logic board replaced on my iMac?" It's entirely possible that I did.
#Drobo dashboard install upgrade#
I updated the Drobo to firmware version 1.3.6 (Note, usually disclaimers apply: if you decide to upgrade your firmware, be sure to backup your data first, etc.).Īnd suddenly my Drobo works fine with my iMac. Then I held down the control key as I clicked "Check for Updates" in Drobo Dashboard, which brought up a regular "Open" window where I could select the "v.136.tdz" file. dmg file, and copied the "v.136.tdz" file to my Desktop. I downloaded the latest version of the firmware (1.3.6, as of this writing), opened the. This is not a debatable point, it's a matter of trust.
#Drobo dashboard install update#
If I click a "Check for Updates" button in your app, and you have a new, non-beta update on your website, it fills me with a certain degree of rage when your application sits there and lies shamelessly. They just "aren't pushing it" out to customers. Sure enough, I have 1.3.5 and, according to Drobo's own release notes, their Drobo Firmware 1.3.6 was released on February 3, 2010. "There's a newer version on our website," he replied. "Oh yes," I said with confidence, "I checked in Drobo Dashboard this morning." I called Drobo support and their tech asked me if I was running the latest version of the firmware.
#Drobo dashboard install install#
The install of Snow Leopard was only a week old and I had a completely new logic board, so I was starting to suspect the Drobo. He arrived this morning (Tuesday) and spent an hour doing the replacement.Ībout an hour later, the Drobo started acting up again. I spent all day on Friday talking with AppleCare, running diagnostics, driving back to my house to get my original install CDs, calling AppleCare again, running more tests, and finally having them agree to send a technician out to replace the logic board on my iMac. except that Drobo Dashboard wasn't telling me about the latest firmware. I said it was, and that it was one of the first things I had checked, using the latest version of Drobo Dashboard. I worked with AppleCare to diagnose the problem, and they asked me if my Drobo firmware was up to date.
It would work via USB, and it would work via FireWire with my MacBook Pro, but not with the iMac. I couldn't get the Drobo to remount, even after rebooting. Suddenly, my iMac said "You have ejected without unmounting it." I told it that I had done no such thing, I hadn't ejected anything.
Not now Turn on Turned on Turn onĮverything seemed fine until I was using my iMac a few days later. You can disable notifications at any time in your settings menu.
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